Valandion

Cookies and Privacy Policy

Our company. Complying with the provisions of the European Regulation for the protection of Personal Data (EU 2016/679) and with the relevant Greek legislation (L. 2472/1997) as amended and in force) manages the Personal Data disclosed to it with the maximum possible attention, ensuring, in any case, their protection and privacy.

The protection of natural persons against the processing of personal data is a fundamental right which is enshrined, among others, in the Constitution. Article 8 paragraph 1 of the Charter of Fundamental Rights of the European Union (CFE) states that every person has the right to the protection of personal data concerning him. Furthermore, from 25.05.2018 the General Data Protection Regulation (GDPR) No. 2016/679 of the European Parliament and of the Council is in force, which introduces a stricter framework for the protection of natural persons against the processing of personal data and for the free movement of such data (hereinafter the “General Regulation”). The protection of natural persons against the processing of data by the company is done only in accordance with the General Regulation and the generally applicable legislation and where this is required in relation to the operation of labor relations and the business activity of the Company. The Company allows only authorized persons access to them and takes increased data security measures, including against loss, mishandling, unauthorized access, modification or disclosure.

Generally

valandion.com may keep and process a File of the personal data that users/visitors voluntarily register on the valandion.com Website, always in accordance with the applicable provisions on the protection of individuals from the processing of personal data and under the use of security procedures. The users/visitors of the website acknowledge and accept the maintenance and processing of their personal data for the purposes for which they are submitted to valandion.com. In any case, each subject of the above-mentioned personal data retains against valandion.com all his rights from the applicable legal framework regarding his personal data, i.e. right of information, right of access, right of objection and right of temporary judicial protection.

Also recipients of the data of the Archive for the promotion, support and execution of the transactional relationship between valandion.com and the user of the Website may be third parties, who collaborate with valandion.com to provide the services related to the Archive or the valandion.com may (unless it receives a specific instruction to the contrary from the user) disclose Users’ Personal Data to third parties for the advertising of valandion.com’s products or businesses with which valandion.com has a partnership, market research or other similar activity, and the remote promotion of its own or third party products. If any user of the Website does not wish the collection and possible maintenance and processing of his Personal Data in accordance with the above, then please do not submit them to valandion.com.

1. Processing of personal data on the Company's website

1.1 Categories of personal data

During your visit to the Company’s website, the Company may process:

(a) The data you have entered to register on the website and the services offered (username, password to enter the page, name, contact phone number, email address, VAT number, content of communication),

(b) Personal data automatically collected during your browsing (IP address, device type, browser, redirecting website, company websites visited, date and time of visit).

1.2 User Responsibility

Users/visitors are solely responsible for any entry of personal data of third parties on the Website without relevant authorization/consent, as well as for the submission of false, untrue or inaccurate information and data with the purpose of deceiving or misleading.

In any case, the User retains, in accordance with the above, the rights of Articles 11 and 13 of Law 2472/1997. valandion.com does not disclose or make public the personal data of Users. It also bears no responsibility towards users for any leakage of their personal data due to their use, through the pages of valandion.com, of products and services of third parties. Responses to polls that may be conducted on the valandion.com Websites are recorded, analyzed and commented by valandion.com, which retains the exclusive right to exploit these data, the findings of which are its intellectual property.

1.3 Processing purposes

Personal data is processed for the following purposes:

(a) The service of pre-contractual or contractual relationship so that you receive the information personalized for you and have access to your individual documents as well as to respond to your requests or to contact you after your request.

(b) The establishment of any legitimate legal claim or defense of the Company against attempted fraud, potential cyber attack or other illegal activity.

(c) The creation of anonymous statistics for the traffic and accessibility of the main website as well as the subsequent pages, so that we can take the necessary actions to improve them in order to improve your browsing experience.

1.4 Legal bases of processing

The processing of your personal data is necessary to fulfill the aforementioned purposes. Unless otherwise specified at the time of collection of personal data, the legal basis for its processing is one of the following:

(a) the processing is necessary for the performance of the contractual relationship with you (Article 6 (1) (b) of the General Regulation),

(b) the processing is necessary for the purposes of the legal interests pursued by the Company (Article 6 (1) (f) of the General Regulation),

(c) your express consent to the processing of personal data has been given (Article 6 (1) (a) of the General Regulation).

1.5 Recipients and transmissions

Some of our websites may be managed by third party IT companies (processors). In these cases, we ensure through contractual terms and regular checks that if and when they have access to personal data, the legislation for their protection is sufficiently respected. Personal data necessary for the execution of the payment (e.g. credit/debit/prepaid card details) are not collected from our company website but only from the banks cooperating with the company (Eurobank, Alpha Bank, Piraeus and National Bank) which perform bill payment exclusively through their corporate websites. Accordingly, the screen on which these details are entered is in the environment of the systems of the above banks and consequently, the data is collected directly from them without the intervention of our company. Consequently, Valandion does not collect or store and generally does not process at any stage of the payment execution (e.g. credit/debit/prepaid card data such as card number, expiry date, cvv2), nor does it interfere in any way with the execution of payment.

1.6 Cookies policy

Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use the term “cookies” as a collective term to describe techniques such as cookies, flash cookies and web beacons. Cookies are primarily used to ensure that your visit to our websites is as user-friendly as possible, as well as for advertising purposes during your future visits to other websites. Our cookie policy provides further details on the types of cookies we use, their use, and ways to delete or prevent certain cookies from being stored on our computer or mobile device.

1.7 Personal data of minors

The Company and its websites are addressed to persons who have completed the eighteenth (18) year of their age. If minor users voluntarily visit our websites, the Company bears no responsibility. In the event that during data collection it is realized that the user is underage, the Company will not process his personal data.

2. Processing of personal data related to your transactional relationship with the Company

2.1 Categories of personal data and sources

In the context of an upcoming or existing transactional relationship with the Company, the Company may process the following categories of personal data of its trading partners: 

(a) Identity and contact details, such as name, VAT number, TWO, address, landline number, mobile phone number, fax number, e-mail address provided to us by the trading partner or its representatives for its identification and communication with it, details of inclusion in a special category of customer by the competent managers (eg vulnerable customer or beneficiary of a service discount). 

(b) Personal information such as bank account or credit card numbers that you disclose to us, details of transactions and payment execution made in the context of a contractual relationship with the Company, information regarding the communication of potential or existing customers with the Customer Service Department with the Company (including requests, complaints, etc.). 

(c) Data processed in the context of a project, a purchase and sale of a product or service, or provided by the business partner, such as personal data relating to orders, payments made, requests and reports in the context of the implementation of a project or cooperation in general. 

2.2 Purposes of processing

  1. Management of the contractual relationship with the business partners such as receipts, deliveries of products, provision of services, execution of works, receipts, payments, audits, operational and IT service, execution, support and monitoring of the contract, fulfillment of contractual obligations, etc.
  2. Conducting customer satisfaction surveys, conducting advertising campaigns, energy analysis and market stratification, or other promotions or events.
  3. Ensuring the Company’s compliance with legal obligations (tax, insurance, customs, accounting, etc.) for the purposes of compliance audits of business partners to prevent financial crimes as well as to safeguard its overriding legitimate interests such as the transmission of data to law firms or competent authorities.

2.3 Legal bases for processing

Unless otherwise specified when collecting the personal data, the legal basis for their processing is one of the following: 

(a) processing is necessary for the performance of the contractual relationship with you (Article 6 (1)(b) of the General Regulation), 

(b) you have given your explicit consent to the processing of personal data (Article 6 (1) (a) of the General Regulation), 

(c) the processing is necessary for compliance with a legal obligation of the Company or for the purposes of the legitimate interests pursued by the Company (Article 6 (1)(c) or (f) of the General Regulation, respectively). 

2.4 Recipients and transfers

The Company may transmit personal data to other subsidiaries or third parties, but only if and to the extent that such transfer is strictly required for the purposes mentioned above. The Company may transmit personal data to judicial, administrative, tax, customs, arbitral authorities or other public authorities, regulatory bodies and lawyers if this is necessary for compliance with the law or for the establishment, exercise or defense of its legal claims. Furthermore, the Company may assign part or all of the above processing to third parties (processors) including their directors and employees: 

  • to parties who have contracted with the Company for the promotion of the Company’s services, for the provision of postal and courier services, IT support services, record keeping services, research and market stratification services, IT services, advertising services, banking and credit institutions, accountants’ companies. 
  • to parties who have entered into a contract with the Company to assess the customer’s creditworthiness to fulfill his obligations under the contract; 
  • to debtor information companies, in order to inform the client accordingly under Law 3758/2009, as amended and in force (their directors and employees), to lawyers and law firms. In these cases, we ensure through contractual terms and regular checks that, if and when they have access to personal data, the legislation for their protection is adequately complied with. Recipients of personal data may be located outside the European Economic Area. In these cases, the Company takes measures to implement adequate and appropriate safeguards for the protection of personal data by other means, mainly through the use of standard binding clauses by the EU. 

3. Data Retention Period

The Company will keep your personal data for as long as it is required to fulfill the purposes described in this policy, unless applicable law requires or allows a longer period. The criteria governing the determination of the data retention period include the following: 

(a) for as long as the contractual relationship between us lasts, 

(b) as long as it is required in order for the Company to be in compliance with a legal obligation incumbent on it, 

(c) as long as necessary in view of the legal position of the Company (such as defense of rights before the courts, audits of regulatory authorities, etc.) 

4. Technical and organisational measures

The Company effectively implements, both at the time of determining the means of processing and at the time of processing, appropriate technical and organizational measures, such as pseudonymization, designed to implement data protection principles, such as data minimization, and the integration of the necessary safeguards in this processing in such a way as to meet the requirements of applicable law and to protect the rights of natural persons. 

5. Right to withdraw consent

In case you have given your consent to the processing of specific personal data by the Company, you have the right to withdraw the consent at any time, with future effect. The withdrawal of consent does not affect the lawfulness of processing based on consent before it was withdrawn. In case of withdrawal of consent, the Company may further process the personal data, only in cases where there is another legal reason for the processing. 

6. Rights of the subject

Under the applicable legislation on the protection of personal data and provided that the relevant legal requirements are met, you have the following rights: 

6.1 Right of access

You have the right to be informed if the Company processes your data, to have access to the data and to receive additional information about their processing. 

6.2 Right to rectification

You have the right to request the update, correction, completion of your personal data. 

6.3 Right to erasure

You have the right to submit a request for deletion of your personal data, which will be satisfied provided that there is no other legal basis for processing (such as, indicatively, an obligation to process personal data imposed by law). 

6.4 Right to restriction of processing

You have the right to request a restriction of the processing of your personal data in the following cases: (a) when you contest the accuracy of the personal data and until it is verified, (b) when you object to the deletion of personal data and request instead of deletion the restriction of their use, (c) when the personal data are not needed for the purposes of processing, but are nevertheless necessary for the foundation,  exercise, support of legal claims, and (d) when you object to the processing and until it is verified that there are legitimate reasons concerning us that prevail over the reasons for which you object to the processing. 

6.5 Right to object to processing

You have the right to object at any time to the processing of your personal data when it is based on the legal basis (Article 6 (1)(e) or (f) of the General Regulation) which will be satisfied unless the Company demonstrates compelling and legitimate reasons for their processing. 

6.6 Right to data portability

You have the right to receive your personal data free of charge in a structured, commonly used and machine-readable format or to request, if technically feasible, that we transmit the data directly to another controller. 

6.7 Right to object to decision-making based on automated processing

You have the right to opt out of decision-making based on automated processing, including profiling. 

7. Personal Data Controller

The Controller is “Valandion“, with registered office Kifisias Avenue 362, Chalandri, 15233. The Company through its legal department provides support to all questions, comments, concerns or complaints related to the protection of personal data or in case you wish to exercise any right regarding the protection of your data. 

8. Right of appeal to the authority

In case you wish to appeal to the authority, the competent authority for these issues is the Personal Data Protection Authority (HDPA): Kifissias 1-3, Ampelokipoi, PC 115 23 Athens Internet Site: www.dpa.gr Tel.: 210  6475 600, Fax: 210 6475628 Email: contact@dpa,gr 

9. Jurisdiction

These Terms and Conditions of Use and any modification thereof, as well as the use of the Website are governed by Greek law. For any dispute that may arise from this contract and the use of the Website, the courts of Piraeus are competent. 

Cookies Policy

VALADION P.C.

What you need to know about Cookies

The valandion.com maintains a strict policy to protect the privacy of visitors to valandion.com website. With this note we provide you with more information on how we use Cookies, each time you visit our website. 

Cookies are small text files that are stored on your computer or mobile device when you visit a website. More specifically, Cookies are short texts of software code, sent for storage from the web server of our Company to your terminal equipment with the basic function of communicating to us browser data. Depending on their duration, Cookies are either “session” or “persistent” (persistent Cookies). “Temporary Cookies” are Cookies that are automatically deleted when you close your browser, while “persistent Cookies” remain stored on your terminal equipment until the completion of their predetermined validity period. 

In this way, the website remembers your actions and preferences for a period of time, to provide a more user-friendly and personalized service. 

Does our company use cookies?

Yes, we use certain Cookies with the main purpose of making the valandion.com more functional and popular with our users. 

What are the different types of Cookies we use?

There are different types of Cookies with different uses. The types of Cookies used by VALANDION are persistent Cookies and temporary Cookies (session Cookies). 

  • For the storage of technical data and is necessary for the reading of visual or audio content, also known as flash Cookies.
  • To distribute the processing of server requests between a group of servers.
  • For the electronic identification of users already connected to social media.

  

Furthermore, we use “persistent cookies” for the following purposes: 

  • To improve the performance of our website.
  • To personalize your interface and personalize the operation of our website.
  • To provide online content appropriate to your choices and interests.

  

Temporary Cookies (session Cookies) used by Green One’s website are deleted at the end of your browsing and after closing the browser. 

  

Persistent Cookies remain on your computer or device until you delete them, or for a predetermined period of time. 

  

Also. When you visit our website, some of our partners may place, on our behalf, third-party Cookies. Third-party cookies enable third-party features or functions offered on or through the website (e.g. advertising, interactive content and analytics). 

Why do we use Cookies?

VALANDION uses Cookies primarily to ensure that your visit to our website is as pleasant and interactive as possible, as well as for advertising purposes during your future visits to other websites.

Types of Cookies we use and why:  

  • Strictly Necessary/ Essential Cookies: 

The absolutely necessary Cookies are essential for the proper functioning of the website, allowing you to browse and use its functions, such as access to secure areas. These Cookies do not recognize your individual identity. Without these Cookies, we cannot offer effective operation of our website. 

  

  • Functionality and analytics cookies: 

Functionality and analytics cookies can provide you with a smoother visitor experience (e.g. these Cookies help you save, remind you about your shopping cart and enable you to create a list of what you want). These Cookies allow us to analyse the use of the website to be able to measure and improve performance. These Cookies may be placed by us or a third party on our behalf and are stored for the duration of your browsing session. 

  

  • Targeting, advertising and social media cookies (interaction cookies): 

Targeting cookies are used to provide content that is more similar to you and your interests, They can be used to send targeted advertising / offers, limit ad serving or measure the effectiveness of an advertising campaign. They collect your preferences so that we can show you relevant ads outside of Green One’s websites. Also, to improve our website, we use Cookies to collect information about when and how visitors interact with our website. In addition, social media cookies can be used to track your activity on social media platforms (e.g. Facebook). 

  

What kind of data we collect through the use of Cookies:

All data we collect from the use of Cookies through valandion.com, are processed and stored exclusively in the form of anonymous statistical data and do not bear any direct connection with you. Also, our Company does not carry out any act of selling or trading data collected in this way. 

  

Through our Cookies we collect and process the following types of data: 

  • Identification data of terminal equipment and internet protocol address of the user. 
  • Navigation data within the web page. 
  • Product/service preference information. 
  • Data on executed transactions. 

How do you give your consent to our acceptance of the above use of Cookies?

By entering the main page of valandion.com website, you are aware of a relevant note on our use of Cookies, which is in a prominent position and refers to this policy of use with relevant clear and extensive information. In case you decide to browse subpages of valandion.com website and if you have properly configured your web browser, you freely provide your explicit and specific consent for this use. Otherwise, you are obliged to refrain from browsing within valandion.com website or to disable the use of Cookies in your browser settings. 

How can you disable the use of Cookies?

In case you wish to enable or disable the use of electronic cookies from your browser settings, depending on your browser, visit the following websites to learn about the necessary relevant actions: 

  • Internet Explorer 
  • Mozilla Firefox  
  • Google Chrome  
  • Safari  
  • Opera  
  • Adobe (flash Cookies)  

  

  

More information about the general use of Cookies, as well as the methods of blocking or restricting them, can be found on the websites http://cookiepedia.co.uk/all-about-Cookies and http://www.allaboutCookies.org/.